Frequently Asked Questions

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A home watch service consists of regularly-scheduled inspections of both the interior and exterior of unoccupied homes. Home Watch of Arizona’s primary emphasis is ensuring their clients’ homes are secure and there are no issues with vandalism, water leaks, animal or bug infestations, rain or storm damage, plumbing, electrical, air conditioning and heating, mold or various other concerns.

All of our home monitoring inspections are done by the owner, Craig Tyrrell or one of our highly-qualified staff under his guidance.

This is a personal preference. If an issue arises, it is always best if it can be identified before it becomes a large problem. For safety reasons, once per week could be best for peace of mind. However, many clients are comfortable with having it done every two weeks. We encourage a frequency of at least bi-weekly inspections to provide the level of peace of mind to ensure that your home is properly taken care of while they are away.

Also, some insurance companies require someone to inspect an unoccupied home once or twice a month. Other insurance companies do not seem to have an issue with this, so there are no requirements. In order to see what requirements the insurance companies may have, please contact them before making a decision on the frequency of inspections.

We use a custom program for reporting our inspection updates. This program has a built-in GPS system which allows us to obtain access to our reporting software when we are inside the home. The GPS system, finds our client’s home via the address on Google Maps which allows us to use real time reporting. This ensures that someone was actually at the home at the time of the inspection.  We encourage a frequency of at least bi-weekly inspections to provide the level of peace of mind to ensure that your home is properly taken care of while they are away.

Also, some insurance companies require someone to inspect an unoccupied home once or twice a month. Other insurance companies do not seem to have an issue with this, so there are no requirements. In order to see what requirements the insurance companies may have, please contact them before making a decision on the frequency of inspections.

Yes, it may even be free of charge to have a neighbor watch your home. However, you will find that most neighbors do not have the expertise to properly inspect your home. In most cases, neighbors will pick up the mail and newspaper, probably take a quick look inside the home, and then watch the home from their window or just walk by.  We use an extensive checklist to ensure that each potential issue can be detected before it becomes a major problem. We are available at all times, not only for regular inspections, but also for an emergency.

Our inspection reports are sent to our clients via email. If email is not an option, then we are happy to give you a call or mail the inspection report.  If we find a issue which requires immediate attention, we will first call from the home, as well as provide a report via email.

Invoices or typically emailed to our clients, or if requested, sent by mail. You can either pay by check or make other  payment arrangements.

We provide home care and monitoring services for an extensive area, including but not limited to, the Phoenix metropolitan area, North Phoenix, North Scottsdale, Scottsdale, Paradise Valley, Cave Creek, Carefree, and Fountain Hills

Yes. We have a very extensive list of qualified licensed contractors and other vendors who we trust.